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Home & Local Services are the epitome of personalized service and care. They have worked extremely well with our in-house marketing team and have proven to be a natural and highly valuable extension to company’s online marketing efforts. Katie Donovan and Tom McGlennen especially, I can’t say enough great things about these two! One thing you’ll never feel with these folks is stagnation. They are constantly looking for new ways to keep us on the cutting edge while never feeling too “salesy”, and always remain highly respectful of our budget. Tom’s analytical wizardry makes parsing through our Google analytics a breeze, while Katie’s down to earth approach (read as no BS) to getting results is highly refreshing. Being a marketing professional, you learn quickly that this type of relationship is rare in the industry. While still a growing and learning process (as is the case with any vendor) they have always been quick to adapt to our needs. In terms of concrete results, we’ve seen a dramatic decrease in our AdWords spend in only a very short period of time and our impression share has never been better! If you’re lucky enough to get the chance to work with these people, you’re in for a treat!